Airport Facilities

The airport offers a wealth of facilities designed to serve both business and leisure travellers. In Terminal 1, passengers can choose from an array of dining options, including cafés and bars conveniently located at Pier A and Pier B near immigration. In addition, a restaurant positioned between the arrival and departure halls provides further culinary delights. Business travellers will benefit from well-equipped airline lounges that feature a dedicated meeting room on the first floor, along with three private conference rooms and a press room within the exclusive VIP area. Meanwhile, Terminal 2 boasts a diverse selection of restaurants, ensuring that refreshing meals and snacks are always within easy reach.

Additional services enhance the passenger experience: a plastic-film baggage-wrapping service is available at the entrance for added security, and information desks operate 24 hours a day to offer guidance. The airport also offers a range of other conveniences, including flower vending machines, a photo booth, a pharmacy, and nurseries in both terminals. For those looking to relax or refresh, there is a dedicated relaxation centre and showers available. Together, these amenities ensure a smooth, comfortable journey from start to finish.

Wi-Fi

A free Wi-Fi network is available throughout the airport under the name “Prague Airport WiFi Free.”

Prayer Rooms

Designated meditation and prayer rooms are available in Terminal 2, Room 3102, and in Terminal 1, Room 236b.

Smoking

Václav Havel Airport Prague is a non-smoking facility. Please use the designated outdoor areas in front of the terminals if you wish to smoke.

Pharmacy

The pharmacy offers a full range of prescription medicines—including packaged drugs, medicinal preparations—as well as over-the-counter medications and food supplements. Loyalty cards are available for regular clients, and you can pay by credit card or in euros. The pharmacy is located on the 2nd floor of the corridor connecting Terminals 1 and 2, above the Billa supermarket in the public area. Operating hours are Monday through Friday from 8:00 to 18:00 and Saturday through Sunday from 9:00 to 17:00.

Luggage Wrapping

Safe Bag provides comprehensive protection for your luggage with professional wrapping services. Additionally, it offers a luggage weighing service and a wide selection of travel accessories, including security items such as padlocks, straps, and protective bags, as well as comfort accessories like travel adapters and neck pillows. The service also includes packing for oversized luggage. Safe Bag is open daily from 6:00 AM to 9:00 PM and is conveniently located in the public areas of both Terminal 1 and Terminal 2.

Water Fountains

There are 13 water fountains available in the transit areas of both terminals and in the Terminal 1 public area. Simply follow the navigation signs to locate them.

Tip: Treat yourself to a panoramic view of the airport landing strips from the viewing terrace, situated on the first floor of the public building connecting Terminals 1 and 2. Entry is free.

Electronic Charges

Throughout Prague Airport, you will find numerous sockets and USB ports designed to recharge mobile phones and other small electronics. There are 230V sockets integrated into most public and transit seats, USB ports in some seats, and additional 230V sockets along with inductive recharging points for mobile phones at the arrival desk.

Children’s Corners

Travel worry-free even with your youngest passengers. The airport offers dedicated children’s play areas equipped with various games, toy kits, building blocks, climbers, and slides. These areas are located on the second floor of the Terminal 2 public area and at the beginning of the transit corridor connecting Terminals 1 and 2. Additionally, two mini-play areas are available—one in Terminal 2, Pier C, and another at several gates in Terminal 1.

Baby Room (Children’s Corners)

Nurseries are available 24 hours a day, seven days a week, in the non-public areas of Terminals 1 and 2.

Showers

Showers are available 24 hours a day in the non-public area of Terminal 2 on Level 3, near the business lounges.

Photo Booth

A photo booth is conveniently located in the departure hall of Terminal 2.

Flower Vending Machine

A flower vending machine in the Terminal 1 arrival hall offers travellers flowers in three price categories. The fresh flowers are tied into bouquets using a patented system that ensures long-lasting freshness.

Viewing Terrace

You can observe airport apron operations or watch flights arriving and departing from the viewing decks. One terrace is accessible via the Prague Airport Restaurant (Restaurace Praha) in the Terminal 1 Arrival Hall public area; another is located in the Terminal 2 Departure Hall public area. These terraces provide a pleasant spot to take children and enjoy snacks during the summer, and entry is free.

Tax-free Customs Office

Located in the departure halls of Terminals 1 and 2, officers inspect and approve export documents presented by passengers claiming a tax refund. Once approved, the refund can be collected from the exchange office situated behind the Terminal 1 passport control in the transit area.

Veterinary Border-Control Station

Veterinary consignments imported from third countries may enter the Czech Republic only via the Veterinary Border-Control Station of the Czechia or another Member State. The airport veterinary station also handles the transport of animals for zoos, the import of mammals, aquarium or terrarium animals for pet shops, and other animal products. Airport employees manage the receipt and dispatch of consignments through the veterinary station, with processing taking place after an inspection by an official veterinarian. There are no time limitations on handling consignments. Official veterinarians are available Monday through Friday from 7:00 a.m. to 9:30 p.m. and on weekends from 9:00 a.m. to 5:00 p.m. For assistance, please call the hotline at +420 220 113 267.

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